Initially, the Access Server virtual appliance uses PAM (Pluggable Authentication Modules) to authenticate VPN client users. This means that a VPN user must have a valid account (username and password) on the virtual Linux appliance. To add a user account to the appliance, use the Linux shell:

• At the appliance Welcome screen (with blue background), select the "Login" option from the menu at the bottom of the screen.
• Log in to the Linux shell with the username "root" and the current root password.
• Use the "useradd" command to create the new account.  E.g., for a new username of "thelonious", enter the following command at the shell prompt ("#):

useradd thelonious

• Set the password for the new user account using the "passwd" shell command:

passwd thelonious

• You are then prompted to enter a password twice (for confirmation):

Enter new UNIX password:
Retype new UNIX password:

• Enter "exit" to leave the Linux shell and return to the Welcome screen.