How to set up anonymous FTP access, requirements

  • You cannot use anonymous FTP with a Basic or Economy plan.
  • You must purchase and receive a dedicated IP address for your cPanel before truly anonymous FTP will work.
  • Anonymous FTP users can view and download files if you have a Business or reseller plan. If you want users to be able to upload, they must use the ftp@domain.com or anonymous@domain.com user name and upload to the public_ftp/incoming folder.
  • Anonymous FTP users can view, edit, download, and upload files if you have a VPS or dedicated plan.

This is not the best FTP solution for security purposes. By allowing users to upload files without a username or password, you might generate a possible security hole for hackers. If you still wish to proceed, you may set up anonymous FTP access by doing the following:

  1. Click on FTP Manager
  2. Click on Anonymous FTP Controls
  3. Click on the Allow anonymous access to ftp://ftp.yourdomain.com tick box or the Allow anonymous upload to ftp://ftp.yourdomain.com/incoming tick box. You must click on both tick boxes to enable uploads.
  4. Click on the Save Settings button.

We strongly recommend you create FTP accounts which require a username and password for a person to upload and download files on your website.

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