Suspending/Unsuspending Accounts

You can find this in WHM under Account Functions.

If your resold client is suspended, you can unsuspend them in WHM. Click Suspend/Unsuspend Accounts in the left menu, highlight the domain, and click unsuspend. If you cannot, then there is a security ticket that must be resolved first; please contact our Support Department for assistance.

Note: You're able to customize your company's suspended page - this will be the page your customers will see if you suspend their account. To edit it, please follow these steps: 

Step 1: Log into WHM
Step 2: Click on Modify Suspended Account Page
Step 3: Modify the HTML code and click Save.


  • 20 Users Found This Useful
Was this answer helpful?

Related Articles

How do I create an account?

Before you can create a new account, you must create a package in WHM. Once the package is...

How do I log into the Web Host Manager? (WHM)

To log into your WHM, you can go to any of the following links. Just make sure to customize the...

Why can't I create an unlimited package?

The system does not allow you to create any packages using the word 'unlimited'. In order to...

Learn WHM

These are great resources we hope they will help:Learn WHMWHM User Manual

WHM Contact Email

Just go to WHM, List Accounts. You can update the contact email for each account here.You can...