How can I upgrade or downgrade my account? Print

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All of our services are designed to allow you to upgrade at your own pace. we have listed the respective methods below. There are no additional fees involved for any upgrade path and if a migration is necessary we will transfer your site over free of charge.

Transferring from one hosting plan to another in the same product line.

This is a very easy upgrade process. There are no other fees involved as you will only be charged the prorated difference between the original and new plan. This option is only for clients who wish to modify their Shared, Business, Reseller, Vps or Hybrid service. If you are on a Dedicated Server you will need to open a ticket with our Sales Department for more information. Otherwise, follow these steps to modify your hosting plan:

1. Login to the Client Portal.
2. Click on the "Services" dropdown button followed by the "My Services" button.
3. Click on the "View Details" button for the plan that you wish to modify.
4. Under the "Management Actions" tab click the option to Upgrade/Downgrade the plan.
5. Choose the respective hosting plan.
6. Click the continue button, then Make Payment by clicking the Invoice Number.
7. Upon making payment your account will be upgraded/downgraded.


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